Returns & Exchanges

At OBS SOLUTIONS LLC, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is as effortless and worry-free as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or exchange.

• 2.
  Package Your Items

  Carefully place the unworn clothing in its original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.

• 3.
  Ship the Parcel

  Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return at our warehouse, your refund will be processed to your original payment method within 5-7 business days.